Terms of Service

Welcome to Pact & Rein (a trade name of Trailwood Logistics LLC). By accessing our website, browsing our catalog, or completing an order, you accept and agree to be bound by the following legally binding terms and conditions.

1. Mandatory 18+ Adult Age Requirement

This website offers leather restraint accessories and lifestyle novelty goods strictly intended for consenting adults. By browsing this website, certifying our entry interstitial, or placing an order, you represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction). We strictly prohibit transactions by minors.

Order submission constitutes legal representation of majority age in compliance with applicable statutory standards.

2. Intended Use & Assumption of Risk

Our accessories are intended for consensual horizontal and positional restraint. They are strictly NOT designed, rated, or intended for full-body suspension or dynamic load bearing.

Restraint activities carry inherent physical and circulation risks. The purchaser and participants assume full responsibility for informed, consensual, and safe usage. Users must always observe established safety practices:

• Maintain at least one finger's width clearance between leather and skin to preserve blood flow and avoid nerve compression.
• Never leave an immobilized individual unattended.
• Always keep safety release shears or keys within immediate physical reach.

3. Materials & Hardware

Materials vary from piece to piece. Every product page lists sizing and dimensions. Natural variation in surface and tone is expected and is not a defect. Surfaces soften and develop patina with use.

4. Pricing, Currency & Order Acceptance

All prices are quoted in United States Dollars (USD). Shipping is included. We ship to United States addresses only. Submission of an order constitutes an offer to purchase. Pact & Rein reserves the right to accept, limit, or decline orders due to stock availability, billing discrepancies, or regulatory constraints.

Returns and exchanges are governed by our 30-Day Returns Policy: eligible merchandise must be completely unused, unaltered, and in original packaging within 30 calendar days of confirmed delivery.

5. Limitation of Liability

To the maximum extent permitted under applicable law, Trailwood Logistics LLC (d/b/a Pact & Rein), its officers and contractors shall not be liable for any indirect, special, incidental, punitive, or consequential damages resulting from product misuse, failure to maintain circulation, or non-consensual use.

In all circumstances, Pact & Rein’s maximum cumulative liability shall be strictly capped at the total purchase price paid for the specific item at issue.

6. One-Time Charges & Billing Support:

If you have any questions regarding a pending charge on your billing statement, please contact customer care at billing@pactandrein.com prior to initiating a dispute with your card issuer.

7. 18 U.S.C. § 2257 Exemption Statement

Pact & Rein retails physical leather accessories and novelties. No visual content on this website depicts sexually explicit conduct as defined in 18 U.S.C. § 2256 or § 2257; 18 U.S.C. § 2257 record-keeping requirements do not apply.

8. Digital Accessibility & Inquiries

Pact & Rein is committed to digital accessibility and user friendliness for all customers, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter any barrier, contact support@pactandrein.com and we will promptly assist.

9. Governing Law & Arbitration

All commercial transactions, website interactions, and legal disputes are governed by the laws of the State of North Carolina, USA. Any dispute arising out of or relating to these terms or our products shall be resolved through binding individual arbitration in Wake County, North Carolina.

10. Merchant Entity & Inquiries